Refund policies

If Provider offers a Voucher with a $0.00 Promotional Value DocGiv will bill the Provider a non-refundable fee for promoting and selling the Voucher. DocGiv will not bill the Provider for promoting and selling a Voucher with a Promotional Value greater than $0.00. If Provider offers a Voucher with a $0.00 Promotional Value DocGiv will bill the Provider a non-refundable fee for promoting and selling the Voucher. DocGiv will not bill the Provider for promoting and selling a Voucher with a Promotional Value greater than $0.00.

A Voucher has three separate values: (i) the non-refundable amount paid to DocGiv to purchase the Voucher, (ii) the promotional value stated on the Voucher that the purchaser must pay the Provider at the time of the redemption of the Voucher; and (iii) the full offer value of the service being provided by the Provider. The promotional value is the additional value beyond the amount paid. For example, if you pay DocGiv a non-refundable $5 fee for a Voucher that entitles you to receive $40 worth of services from a Provider, when you redeem the Voucher and pay the Provider $10 as stated on the Voucher, the non-refundable amount paid is $5 (this amount is non-refundable), the promotional value stated on the Voucher is $15, and the full offer value is $40 (this amount expires 30 days after purchase of the Voucher unless expiration of the promotional value is prohibited by law). The Provider is responsible for permitting you to redeem the Voucher for at least the amount paid, even after the promotional value has expired. The amount paid expires in 30 DAYS. The promotional value of a Voucher may not be combined with other offers and no portion of its value is intended to cover tax or gratuity.

“AMOUNT PAID” means the non-refundable amount a purchaser pays DocGiv for each Voucher. “PROMOTIONAL VALUE” means the amount the purchaser must pay the Provider for the Provider Offering, as stated on the Voucher as presented by DocGiv. Values determined by Provider. “PROMOTIONAL VALUE EXPIRATION DATE” means 30 days from the date of purchase.

PROVIDER AGREES TO REDEEM OR REFUND THE VOUCHER FOR THE AMOUNT PAID INDEFINITELY.

By purchasing any Provider Offering or participating in other available programs via DocGiv’s platforms, you agree to the Terms of Use, including, without limitation, the Terms of Sale specified below. Please refer to our policies for more details or email Support@Docgiv.com.

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